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Best Buy cancels Galaxy Fold pre-orders, throws shade (Update: Samsung statement)
August 07, 2025
Update, July 30, 2025 (11:13 AM ET):Samsung got back to us regarding the news below pertaining to Best Buy canceling pre-orders for the Galaxy Fold. Here is the statement:
Unfortunately, the statement does not give us any new details on when we will actually see the Fold or even when Samsung will announce the new release date. Stick around for more info “in the coming weeks.”
Original article, August 03, 2025 (10:40 AM ET):According toa post in the official Best Buy support forums, the popular electronics retailer is canceling all pre-orders for theSamsung Galaxy Fold.
This news comes on the back of Samsungpostponing the release dateof the company’s first foldable smartphone to fixvarious problemsearly reviewers faced when using the device. Samsung promised to announce an updated release date for the Samsung Galaxy Fold but hasn’t done so as of yet.
In the Best Buy message regarding the pre-order cancelations, the retailer makes it clear thatSamsunghasn’t provided it with any new information on the Fold’s release date. As such, Best Buy has little choice but to cancel all the orders:
The line “because we put our customers first” is definitely a bit of shade thrown at Samsung’s feet, as it implies Best Buy is doing something that Samsung isn’t.
The message also implies that not only is Samsung not revealing to the press or general public when the Fold will actually launch, but that it isn’t even dishing the info off-the-record to one of its largest retail partners.
The last we heard from Samsung regarding the Samsung Galaxy Fold was when DJ Koh revealed that a decision regarding the device would come “in a couple of days.” That was on May 9, roughly two weeks ago.
We’ve reached out to Samsung in order to get more information on this topic. We will update this article should we hear back.
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