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US Note 7 return rate at 93%, as US carriers reveal plans for upcoming kill-off

August 17, 2025

Samsung is trying its best to convinceGalaxy Note 7users around the globe to return their devices for safety reasons. On average, around 90 percent of them have already done so, while the rest have decided to take the risk and keep using the device.

To verify we don’t see or hear about another Galaxy Note 7 fire incident, Samsung has already effectively killed off its phablet in a few countries –New Zealand,Australia,Canada. On Friday, Samsung announced it would follow the same path in the United States. The update will prevent Note 7 units from charging and will eliminate their ability to work as mobile devices.

Samsung Galaxy Note 7 (Notetaking)-2

The update will first be released on December 27 by T-Mobile. AT&T will follow soon after and will release it on January 5. Sprint will do the same three days later — January 8. Verizon, the biggest US carrier, has surprisinglydecided not to join inand therefore won’t push the update to the Note 7 devices on its network.

In the US, more than 93 percent of users, which is above the global average, have already returned their Galaxy Note 7s. If you’re one of the remaining 7 percent, we advise you to do the same for safety reasons. You’ll be able to get a refund or exchange your Note 7 for a different Samsung device, including theGalaxy S7andGalaxy S7 edge.

verizon samsung logo

So, what do you think about the update that will soon hit most of the remaining Galaxy Note 7 devices in the US? Is it the right thing to do? Let us know.

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